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GENERAL TERMS AND CONDITIONS OF SALE GROUPS/SEMINARS

These conditions apply to all events except Special Written Agreement.

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1. Reservation guarantee:

The prices appearing on the quotes established by the Domaine du terroir are guaranteed until the option date. The reservation is confirmed only on the date of receipt of a writing from the customer (mail, email), accompanied by the approved estimate and the duly signed general conditions of sale which must reach the Domaine du terroir at the latest on the day of the date of option, accompanied by a deposit of 25%, as well as a list of names of the members of the group including the precise list of people sharing the rooms.

Reservations are guaranteed until 7 p.m. For a later arrival, reservations will be guaranteed upon written confirmation by email with communication of the credit card number and expiry date.

The reservation becomes firm when a deposit of 25% of the price of the stay, a copy of the estimate approved by the customer have been returned to the reservation department before the deadline appearing on the contract.

However, any telephone or written option is only recognized by the Domaine du terroir as taking an interest in one of its achievements. It cannot cause any reservation on its part.

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2. Cutlery guarantee:

The number of covers with the menu established in advance must be confirmed no later than one week before the arrival of the participants and will be used as the basis for invoicing. Any cancellation that would occur after this period, would result in the invoicing of 100% of the price of the meals ordered or consumed.

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3. Prohibitions:

All liquid and solid contributions from outside are prohibited throughout the establishment. As an individual, group, association, company or agency if necessary, the organizers must, with their guests, ensure that  these prohibitions in order to preserve the good behavior of the Domaine du terroir, the respect and the tranquility of our customers.

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4. Corkage fee:

After request and agreement of the Management, a corkage fee will be invoiced in the amount of €10.00 per bottle brought by the customer.

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5. Cancellation method:

For any cancellation of reservation the Domaine du terroir will charge:

  • 60% of the price of the reserved and canceled services if the cancellation occurs between the date of written acceptance of the proposal and 120 days before the date of the 1st day of the event

  • 70% of the price of the services reserved and canceled if this cancellation occurs between 90 days and less than 120 days before the date of the 1st day of the event

  • 80% of the price of the services reserved and canceled if this cancellation occurs between 60 days and less than 90 days before the date of the 1st day of the event

  • 90% of the price of the services reserved and canceled if this cancellation occurs between 30 days and less than 60 days before the date of the 1st day of the event

  • 100% of the price of the services reserved and canceled if this cancellation occurs between 30 days before the date of the 1st day of the event

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6. Extras:

All extras (telephone, bar) must be paid on site by each participant before their departure. In the absence of payment for these services by the participants, the sums will be invoiced directly to the holder of this proposal, who is jointly and severally liable for their payment.

 

7. Room requirement:

The rooms are made available from 4 p.m. and must be vacated with return of the keys before 11 a.m. Otherwise, an additional charge of €15.00 per key will be applied in the event of non-return of the key. For a later departure, see the reception who will take care of storing the luggage.

 

8. Insurance:

The client, or failing that, the organiser, acting as the client's representative, is responsible for any damage, direct or indirect, that he or the participants may cause during the event.

The Domaine du terroir declines all responsibility for damage of any kind whatsoever (theft, damage) affecting property of any kind (personal effects, equipment) brought by the organizer, or belonging to the participants, regardless of the place. where the goods are stored. The Domaine du terroir will be released from all obligations in the event of an event of force majeure, or fortuitous event, occurring (strike, fire, water damage).

 

9. External speakers retained by the organizing company:

Any outside contributor retained by the organizing company (agency, orchestra, artist, installer, transformer), may only work within the Domaine du Terroir after authorization and approval from the General Management. The organizing company must inform all participants of the rules and obligations of this contract and enforce them under its sole responsibility.

 

10. Terms of payment:

The list of names sent 15 days before the event will serve as the basis for invoicing.

The payment of the services will be made in accordance with the percentages of installment payments provided for in the special conditions included in the letter of proposal, with the exception of non-French Companies which must pay the entire service 15 days before the date of the start of the expression. The last payment will be made no later than the day of the event. In the event of late payment, the customer will be liable for the payment of a fixed lump sum of €40 in accordance with law n°2012-387 of March 22, 2012 and decree n°2012-1115 of October 2, 2012.

 

11. Liability Complaints:

Whether as an individual, group, association, company or agency, the representatives or organizers of the event will assume full responsibility for the people invited and will have to watch over their behavior in order to preserve the good running of the hotel, the respect and the tranquility of our customers. The cost of damage and unpaid bills will be invoiced and paid by the organizer. Any dispute or complaint must be addressed to the Domaine du terroir by registered letter with acknowledgment of receipt within a maximum period of 8 days after the departure of the participants. After this period, no claim can be satisfied.

 

12. Acceptance of this document:

Signing the estimate and this document implies full acceptance of these conditions.

 

13. Disputes:

Any dispute that could not be settled amicably between the parties will be the sole jurisdiction of the courts on which the establishment depends.

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